In no time at all, Tasty Crousty has garnered hundreds of reviews and Instagram followers across its 16 restaurants.
When Tasty Crousty opened a new restaurant in Cergy, the challenge was immediate: the customers were there, the food was good, but the Google listing was empty. No reviews, no stars, no online credibility. In an industry where customers check Google before walking through the door, starting from scratch means beginning with a clear disadvantage.
The question wasn’t “how to build customer loyalty” but “how to quickly establish a presence in the eyes of Google and new customers.”
The strategy kicks off right from the start: QR codes placed in the checkout line, attractive prizes to encourage participation, and a team that embraces the concept with ease. Customers scan the code, spin the wheel while they wait for their order, and leave a review to claim their prize.
It’s just a fun little activity that lets customers have some fun while their order is being prepared, and the restaurant gets a Google review or an Instagram follower in return.
In less than three weeks, Tasty Crousty went from zero to over 3,000 Google reviews. Its rating skyrocketed, its local visibility took off, and new customers started coming in with a credible listing right before their eyes.
The most telling result? Boost Review has skyrocketed the number of reviews at the 16 restaurants in the network.
When it works this well, there’s no question about it!
In just 30 minutes, discover how your customers can become your best tool for growth.
Book a 30-minute demo with our team to learn more about Boost Review.
